Liverpool Football Club Printed Brooch

Delivery Time

• Delivery Time=Processing Time+Shipping Time
• Delivery time may vary depending on the destination country/region.
• We provide a free, fast delivery service for all orders over $59.99 that are shipped to the US. All international orders will incur a small amount of shipping, which is reflected in the checkout.
• Different items have different processing times. You can check the processing time on the product page. After placing an order, you can check the order delivery information from the online order status page. We will also notify you through your registered email.

The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders (heavy shipping product) may require a longer ship-out and/or delivery time frame.
Holiday shipping: Due to certain US and International Holidays, especially in peak seasons, orders may take longer to ship out.

ORDER STATUS

Once your order ships, you will receive an email with a tracking number. You can use this number to track your package through the carrier tracking service.
If you have any questions or concerns about shipping, please contact our customer service team at service@weaoupop.com.
We are not responsible for any lost or stolen packages. If you are unable to track your package using the tracking number we provide, please contact our customer service team at service@weaoupop.com.

Incorrect address or package cannot be delivered
If a package is returned to us with an incorrect or incomplete address, is marked "Unclaimed" or "Returned to Sender", or is deemed undeliverable by the carrier for any reason, we will contact you via email connect.
If an incorrect address is provided, the customer is responsible for any RTS (Return to Sender) charges.

Once we receive the returned package from the carrier, we can reship the package or refund the subtotal amount of your order minus the RTS (Return to Sender) fee.
If you choose to reship your package, you will be required to pay RTS (Return to Sender Charge) and shipping charges.
If you choose a refund, your order will not be shipped until the package is returned to our facility.

NOTE: Once we process a refund, it may take 3-5 business days for your bank to process the refund and post it back to your account.
To ensure this doesn't happen, please make sure you provide the correct address during checkout. We are not responsible if your order is shipped to the wrong address or returned to us due to an incorrect address.